This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. However, at no time will Secret Lashes™ request or ask to enter financial information from our users via the website, this information is only requested by the secure payment systems of PayPal or Sagepay to collect/process transaction information you may view the security policies here;
Terms and Conditions
Secret Lashes™ Eyelash Extensions are for professional use only, and must be applied by someone trained and certified in applying eyelash extensions. Before purchasing the application service, ensure your lash extension professional is certified to confirm the highest level of quality training.
Applying lash extensions to your own eyelashes is very difficult and may result in discomfort or injury. It is the policy of Secret Lashes™ to sell product and services only for the use by licensed persons in the beauty or medical industries. You, the Buyer, certify that the products and services that you purchase from Secret Lashes will only be used by licensed persons in the beauty or medical industries. You, as the Buyer, acknowledge that (a) exposure of products sold by Secret Lashes™ to temperature extremes may cause changes in the products and that such changes may make the products unsuitable for use and (b) use of products sold by Secret Lashes™ must be used with great care by a trained technician to prevent an accidental injury, especially when performing work near an individual’s eye.
Any adhesive or adhesive remover, in any form, is a chemical foreign substance and should not come in contact with the eyes, be swallowed or inhaled. There are important safety precautions that a properly trained Lash Extension Professional should take. In the unlikely event that anything should get into a client’s eye, you are advised to use a medical eye irrigation solution to wash the eye, and advise your client to seek medical attention immediately.
If allergic reaction(s) such as itchiness, redness, or swelling occurs, consult a physician immediately.
Secret Lashes™ recommends that all technicians successfully complete a hands-on training and certification workshop on the proper techniques for eyelash extension application as well as several hours of practice application on fake eyelashes on a mannequin head, prior to applying eyelash extensions to a live person without supervision. Secret Lashes™ advises that buyers to take this training.
Secret Lashes™, in its sole discretion, reserves the right to prohibit Buyer’s use, or any of Buyer’s affiliate’s use, of its brand and logo. This includes all marketing materials, including posters, brochures, post cards, instruction manuals, etc. Secret Lashes™ will only take such steps for cause. Examples of causes that may persuade Secret Lashes™ to prohibit use of its brand and logo are, but are not limited to:
- substandard applications of eyelash extensions by a careless technician and
- use of competing eyelash extension products that individuals believe to be Secret Lashes™ products due to the prominent display of Secret Lashes™ marketing materials.
Should there be an error in the description or price of goods in the on-line catalogue, Secret Lashes™ reserves the right to supply goods at the correct price.
Customers will be notified by e-mail before any order is processed.
Due to the proliferation of internet credit card fraud, the Company also reserves the right to decline any order where there is a discrepancy in card details.
All purchases from Secret Lashes™ are governed by English Law.
Your statutory rights are not affected.
IN NO EVENT WILL SECRET LASHES™ OR ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, INDEPENDENT CONTRACTORS, SUPPLIERS AND LICENSORS (SECRET LASHES™, ET AL) BE LIABLE FOR ANY CLAIMS, DEMANDS, DAMAGES, LIABILITIES, SUITS, ATTACHMENTS, JUDGMENTS, LOSSES, PENALTIES, FINES, SETTLEMENTS, EXPENSES, INCLUDING COURT COSTS AND REASONABLE ATTORNEYS’ FEES INCIDENT THERETO; INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF THE USE OR MISUSE OF PRODUCTS OR SERVICES SOLD BY SECRET LASHES. BUYER SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS SECRET LASHES, ET AL FOR ALL SUCH CLAIMS AND ACTIONS IN EACH CASE NOTWITHSTANDING THE ACTUAL OR ALLEGED NEGLIGENCE (WHETHER ACTIVE OR PASSIVE, SOLE OR CONCURRENT, SIMPLE OR GROSS), STRICT OR STATUTORY, PROVIDED THAT THE SECRET LASHES LIABILITY WILL BE LIMITED TO THE PURCHASE PRICE OF THE PRODUCT.